On June 28, USCIS launched a new self-service biometric services appointment rescheduling tool on my.uscis.gov. Benefit requestors, and their attorneys and accredited representatives, can now reschedule most biometric services appointments online, without calling the USCIS Contact Center.
The biometric services appointment rescheduling tool is available for both paper- and online-filed benefit requests.
Please consult with your attorney for details on scheduling appointments and eligibility.
The full USCIS announcement can be found at https://www.uscis.gov/newsroom/news-releases/uscis-launches-online-rescheduling-of-biometrics-appointments.
Details of the policy guidance may also be reviewed within the Service’s Policy Manual Update.